Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving a reason.

The cancellation period is fourteen days. It begins on the day on which you or a third party named by you who is not the carrier took possession of the goods. In the event that you have ordered several goods as part of a single order and these are delivered separately by us for any reason, the period begins on the day on which you or a third party named by you who is not the carrier have or have taken possession of the last goods.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail). You can use the attached model cancellation form for this, but it is not mandatory.

Please send your declaration to the following address:

Clara Himmel
Owner Clara Hedwig
Wellinghoferstr.44
44263 Dortmund

You can also declare your revocation by email to shop@clarahimmel.net. In your email, please include your name, the name of the item in question, your order number, the date the contract was concluded and the date you received the item.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we will have paid you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract.

For the repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

However, we may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The return is to the following address:

Clara Himmel
Owner Clara Hedwig
Wellinghoferstr.44
44263 Dortmund

The deadline is met if you send off the goods before the period of fourteen days has expired.

You also bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, characteristics and functioning of the goods.

Sample cancellation form

If you want to revoke the contract, please fill out this form and send it back to:

Clara Himmel
Owner Clara Hedwig
Wellinghoferstr.44
44263 Dortmund

I hereby revoke the purchase of the following goods / the provision of the following service:

……………………………………………………………………

(Name of the goods, order number and price if applicable)

Goods ordered on:

………………………..

date

Goods were recieved on:

………………………..

date

Name and address of the consumer

………………………..

date

…………………………………………….

Customer signature

(only if notification is on paper)